We are able to offer our customers access to an international sourcing and distribution network, supported by both local and global market expertise and sound technical knowledge.
Headquartered in Dubai and Hong Kong, Vision Support Services owns fully-operational offices within four key hubs around the globe, providing comprehensive coverage of the following jurisdictions:
- Greater China and the Far East - Shanghai and Ningbo
- Egypt, Turkey and North Africa - Cairo
- South Asia - Coimbatore
- Pakistan and the Middle East - Lahore
In addition, we have sales and service affiliates in the UK, the Channel Islands, Mauritius and the Republic of Ireland. To provide our customers with the best possible service, our overseas sourcing network is operated by local, highly trained technicians, employed exclusively by Vision Support Services. All VSS staff pride themselves on their ability to provide expert market knowledge combined with a consummate understanding of Western consumer and service- provider market requirements - and work with you to deliver a tailor-made mix of buying support direct from the source.
All our offices operate under ISO procedures and have access to an extensive global market of manufacturing partners with investment in relationships dating back decades. We ensure that you receive first class products, outstanding prices and of course, excellent - and consistent - performance standards across the board.
The UK is the headquarters for many of our marketing, sales and distribution businesses. C&C Bed & Bath, Whitaker Services, DeskCentre and Hilden are all operated from North West England servicing a core customer base located around the UK.
Lissadell Liddell also has a full sales team based in the North West for the Liddell brand and an office in Northern Ireland which is the main hub for the International network of Liddell sales agents.
Vision Logistics main distribution facility is based in Accrington, a prime transportation location well-placed to service the UK market. This facility offers 84,000 sq ft of space efficiently planned and allocated across our customer base.
Webvision activities are also co-ordinated from the UK.
Vision Support Services China based in Shanghai was established in 2006 at the same time the Ningbo branch was founded. Our team of experts consists of product developers, quality controllers, test controllers, logistics and accounting professionals.
The main products include synthetic and natural filled products, feather and down filled products, polypropylene/ cotton bedroom products such as pillowcases, fitted/flat sheets, duvet covers and cotton towels. Our FR textile products include cellular blankets, duvet covers, curtains and other fabrics which are mainly for hospital and military use.
VSS China has close relationships with a variety of factories, supplying the best quality products at the best prices - across China, from Ningbo to Chengdu, Guangzhou to Beijing.
Vision Support Services India is based in Coimbatore, a textile city in the centre of Tamil Nadu, fondly called the 'Manchester of South India' as a result of the heavy investment in textile mills around this city. VSS India has a formidable reputation in the following home textile product categories:
- Bed, table & bath linen
- Kitchen linen
- Rugs & carpets
- Fabrics and furnishings
Vision Support Services Pakistan is strategically headquartered in the city of Lahore. It has been operational since 2007. The team consists of experienced staff in the field of Product Development, Merchandising, Quality Assurance, Supply Chain Management and Logistics Support. In 2009 the office was accredited with ISO 9000 and ISO 14000 certifications. The current portfolio includes support services for the VSS companies as well as for third party non-VSS customers.
The office specialises in control of production of cotton and blended yarns, loomstate fabrics, bleached or dyed fabrics, premium, budget range and institutional bed linen, table linen, towels, workwear, kitchen items and accessories. With a range of trusted suppliers and quality assured products, VSS Pakistan boasts a high level of business satisfaction from its overseas customers.
Vision Support Services Egypt is based in Cairo, situated next to the airport. The business trades in the traditional strengths of certified pure Egyptian cotton production in categories including:
- Bed linen
- Table linen
- Towels
- Knitted products
VSS Egypt is well positioned to take advantage of the superior trading terms Egypt holds with Middle Eastern and European countries. The office was established in 2005 and provides sourcing services to third party customers as well as VSS companies.
The Republic of Ireland is home to the Lissadell Liddell head office and our second distribution centre.
Located in Dundalk, a stone's throw from Dublin, Lissadell Liddell co-ordinates all development, sales and distribution of both the Lissadell and Liddell brands of exclusive premium quality bed and bath linens.
The Dundalk distribution centre comprises some 14,500 sq ft of space available for consolidation, storage and onward distribution across Europe and beyond.
Dubai is home to our Vision Support Services Emirates sales office which services the Middle East and Africa markets, aggregating product from across the Vision network for customers in this region and controlling sales on an export basis through Vision Direct.
VSS Emirates also co-ordinates sourcing and assurance services across the Vision network, assisting in the decision as to which jurisdiction is best placed to service the needs of each customer.
VSS Emirates also has distribution rights for our brands within the Middle East and Africa regions.
Vision Support Services Turkey is our newest International affiliate and adds another key jurisdiction to our sourcing and service network.
Based in Denizli, Turkey this office has access to unrivalled quality production for retail, institutional and hospitality markets in:
- Towels
- Table linen
- Bed linen
- Robes and spa accessories
The office is ISO-certified and is manned by a team of multi lingual production, sourcing and QC experts.
Hong Kong is home to our Vision Support Services Asia sales office which services the Far East market, aggregating product from across the Vision network for customers in this region and controlling sales on an export basis through Vision Direct.
VSS Asia also co-ordinates sourcing and assurance services across the Vision network, assisting in the decision as to which jurisdiction is best placed to service the needs of each customer.
VSS Asia also has distribution rights for our brands within the Far East region.